Quartz Hair Clips

RETURNS

All items must be shipped back within 1 week of receiving your purchase. 

We will give you a full refund after we receive your item and inspect it. Tags must be original and attached. Items must not smell of perfume or any other scents. If the item is not returned within 14 days of the purchase and/or the item does not pass inspection we will not process the return.

Final Sale Items are NOT eligible to return. We will not accept return or refund a Final Sale Item, masks, intimates, bodysuits, and swimsuits.  

Return Address:
Studio Opal 
61 E Main St
Walla Walla, WA 99362

SHIPPING

INTERNATIONAL SHIPPING HAS BEEN SUSPENDED UNTIL FURTHER NOTICE DUE TO COVID-19  //  FREE STANDARD SHIPPING IN THE U.S. ON ORDERS $50+

We process and ship orders Monday through Friday 10:00a–4:00p PST. Please allow 48 hours to process your order, once your order has been processed you will receive shipping confirmation and a tracking number which may take up to 24 hours to track. The shipping method applies once your item has been processed, the 48 hour processing period applies to all shipping methods.

*Studio Opal is not responsible for any lost or stolen packages once the item has been notified as delivered. To locate a lost or stolen package, please contact USPS for more information.

REFUNDS

We will give you a full refund after we receive your item and inspect it. Tags must be original and attached. Items must not smell of perfume or any other scents. The item will not be refundable if any of this is present.  

Once your item is inspected, we will notify you if your item has been approved or rejected. You will receive a gift card in the amount of the item sent to your email and you will be notified.