Contact & General

How do I reach you? Here's our contact page! For all inquires, you can reach us at 
studio.opal.boutique@gmail.com.
Where is your store?

61 E Main 

Walla Walla WA  99362

 

Sizing & Shopping

 How do I find my size? Check the size guide, and if you're still not sure you can always reach out to us at 
studio.opal.boutique@gmail.com and we will help you out!
What if an item I love is not in stock?
We buy in small quantities, and our inventory is constantly changing. If the product you want is not available, we recommend signing up for the notification list on the product page. If we receive a return of an item, we'll send you an email notification to let you know. Please note, the waitlist does not reserve items. You can follow us on Instagram @studioopalboutique and sign up for our newsletter to be the first to know of a restock!

 

Returns

What is your return policy?

Please review our Returns page for more information. Standard orders are eligible for a refund - please reach out to the team for any questions regarding your item at studio.opal.boutique@gmail.com.

We will not accept returns if the tags have been detached or it smells of perfume. Please ensure that your item is packed in a way that will protect it for the return journey. We will notify you once we receive and begin processing your return!

How long will my return take to process?

In light of current global events, please note that returns are being processed at a slower rate than usual. It may take 1-2 weeks to process your return once it is received. Once processed, your refund will post within 3-10 days (depending on your bank).

Can I return a final sale item? Final Sale items cannot be returned are are ineligible for refund. No exceptions will be made for sizing, fit, or fabric issues. 


Everything Else

Are you hiring?
If we are ever hiring for open positions, we will post about it on our Instagram or Facebook! We’re a very small team, but growing, so even if we aren’t hiring right now, it’s possible we will be soon!