All orders will be fulfilled within 1 - 3 days of placing your order unless otherwise noted.

You will receive an email with tracking number included when your order has left our shop. However, you will not be able to track the package until it is scanned into the system of the shipping carrier. This may be the same day or next day after your order has departed.

Due to carrier delays and weather conditions, packages are taking a little longer to arrive to your doorstep. Please be patient this is out of our control. :)

In addition, we offer FREE in-store pickup for Walla Walla. This only applies to local customers.

We also offer FREE local delivery. Select that option at checkout. This only applies to local customers.

Please choose your best option at check out.

We are continuing to take extra precautions when shipping out all items safely. 

We do share our inventory with our storefront, so in case an item is out of stock, we will need to cancel the order, and you will receive a full refund. If we have an issue with inventory we will email you immediately.

 

Domestic Shipping

Choose from one of the following options at the checkout.

Shipping Method (U.S.) Estimated Delivery Time Shipping Cost
USPS Standard 5-10 Days $8 (Free on orders $100+)
USPS Priority Mail 3-5 Days $12
USPS Express Shipping  1-2 Days $35

 

 Note: Shipping prices for the U.S. are flat-rate.

Free local pickup is available Sunday - Thursday between 11-5, and Friday - Saturday between 11-6 at our Walla Walla store: 61 E Main St, Walla Walla, WA 99362 USA. Please note, we are CLOSED on Wednesdays.

We will notify you when orders go out with the accompanying USPS tracking number (where applicable) to the email address provided.

Studio Opal reserves the right to cancel any order due to issues involving merchandise availability.

We are not responsible for any lost or stolen packages delayed by the postal service. To locate a lost or stolen package, please contact USPS for more information.

 

International Shipping

Choose one of the following options at the checkout. Please email us for an exact quote based on your location before checkout.

 

Shipping Method

(International)

Estimated

Delivery Time

Shipping Cost
USPS First Class 10 Days Calculated at checkout
USPS Priority  3-5 Days
Calculated at checkout

 

 

Note: Overnight delivery is not available for international orders.

 

All taxes and customs are the sole responsibility of the customer.

Customs offices may delay estimated arrival dates. This is beyond our control, as we are not involved in the customs process.

Customs fees and taxes are the sole responsibility of the buyer.

We're required by law to declare the total value of items and declare them as merchandise.

Studio Opal reserves the right to cancel any order due to issues involving merchandise availability.

 

Non-delivered or Return to Sender Items:

If your item is unable to be delivered and returned to us, we are not responsible for the cost of shipping the item again. If you would like a refund for your purchase (minus shipping costs) or to have it shipped to you again, please contact studio.opal.boutique@gmail.com.

Refunds will be issued once we have the product back in hand.

Please let us know if you have an issue with your order, and we will do our very best to make it right.